Kristine Marie Berg | 98109
Executive Summary
Employment History
Adult Services Librarian, Kitsap Regional Library: October 2014 – Present
Librarian, ERA Living: University House Wallingford, June 2013 – June 2014
Reporting Analyst, Nordstrom: December 2012 – September 2014
Item Analyst & Office Assistant (Buying Offices), Nordstrom: July 2011 – December 2012
Archives Assistant, Penrose Memorial Library, Whitman College: May 2010 – May 2011
Communications Intern & Site Manager, Seattle Shakespeare Company: Summer 2009
Education
University of Washington
Masters in Library & Information Science
Graduation: March 2014
Whitman College
Major: Art History & Visual Culture Studies
Graduation: May 2011
Honors & Activities
Post-Collegiate
Whitman College
Executive Summary
- Demonstrated success serving a diverse population at a single service reference desk and consistently recognized for superior customer service
- Published in Library Journal and Kitsap Sun
- Recognized for work done to revitalize volunteer program at Port Orchard location
- Recognized three times as top performing employee across KRL system
Employment History
Adult Services Librarian, Kitsap Regional Library: October 2014 – Present
- Provide reference and circulation services, technical assistance, and readers’ advisory to adults, teens, and children at single service desk
- Maintain integrity of Library including condition and presentation of materials and fixtures, ensure facilities are safe, clean, and welcoming, partner with Collection & Technical Services to keep materials up to date by timely acquisition and deselection, and assist with off-desk circulation services as necessary
- Hire, train, schedule, and supervise volunteers who work in conjunction with pages and library assistants
- Plan and implement all adult programming at branch level and help coordinate programming at the system level
- Head of Craft Committee and responsible for designing and implementing system-wide craft programs and member of the following committees: digital/print task force, digital representatives, and One Book One Community
- Foster relationships with community partners and deliver high-quality programming outside Library walls
- Seeks opportunities for in-house professional development training, continuous learning outside the Library to become well-rounded, and attends conferences such as PLA, SPL’s Open Data Conference, and the upcoming QuestionPoint Conference and shares learning outcomes to benefit professional community
Librarian, ERA Living: University House Wallingford, June 2013 – June 2014
- Maintain integrity of library including condition and presentation of materials and fixtures, reshelving, allotment of space, and circulation services
- Provide readers’ advisory, reference and research services, and technical assistance
- Responsible for interviewing, hiring, and onboarding next Librarian
- Partnered with Seattle Public Library to improve outreach to senior citizens
Reporting Analyst, Nordstrom: December 2012 – September 2014
- Professional team building and project management techniques, such as LEAN and AGILE
- Gather and evaluate business partner needs
- Provide regular and ad hoc reporting to improve company, supplier, and customer insights
- Responsible for training team members
- Consistently recognized for superior customer service
Item Analyst & Office Assistant (Buying Offices), Nordstrom: July 2011 – December 2012
- Provide pivotal assistance with ordering, item set up, site coordination, and shipping processes to ensure timely and accurate delivery for improved customer experiences
- Maintain inventory integrity at item and department levels utilizing an Oracle system database
- Efficiently interpret and accurately enter highly detailed data for large-volume, multi-channel company
- Received financial reward for superior customer service
Archives Assistant, Penrose Memorial Library, Whitman College: May 2010 – May 2011
- Identify and organize material to create item level inventories and finding aids
- Provide face-to-face and over-the-phone ready reference assistance
Communications Intern & Site Manager, Seattle Shakespeare Company: Summer 2009
- Public relations, communications, printed collateral, and marketing strategies for Camp Bill Summer Intensive, Wooden O, and Center House Theatre
- Provide outreach customer service and hosting for Wooden O performances
Education
University of Washington
Masters in Library & Information Science
Graduation: March 2014
Whitman College
Major: Art History & Visual Culture Studies
Graduation: May 2011
Honors & Activities
Post-Collegiate
- KRL Star of the Month Award
(Awarded three times) - Publication: "Obsession: A Suggested Reading List for Those Who Love Too Well." Kitsap Sun, February 1, 2015.
- Publication: "Spilt Milk: The Ripple Effect of Character Choices." Library Journal, June 2014.
- Board Member of Kitsap Young Professionals
- Member of The Knitting Guild Association
Whitman College
- Stephen B. L. Penrose Four Year Scholarship
- Delta Gamma Scholarship Award
- Delta Gamma Honor Board
Kristine M. Berg | [email protected]
kristinemarieberg.weebly.com| libraryoutloud.blogspot.com
Last Updated July 2014
kristinemarieberg.weebly.com| libraryoutloud.blogspot.com
Last Updated July 2014